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Update Instructions – Existing Client with Active & Working TV Service - Y-Internet

Update Instructions – Existing Client with Active & Working TV Service

Step 1. Access the SETTINGS Menu

From any screen on your Set Top Box, press the MENU Button on your Remote Control to reach the Main Menu Screen. (On latest remote control units – this is the button that looks like a list located just above the volume up key)

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Now use the Left / Right Arrow Keys on the Remote Control to select the menu item – INFOPORTAL – Use Up/Down Arrow Keys on Remote Control to select item called GAME LINES

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Press OK on Remote Control and wait until the Game Loads on your Screen..

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Now Press the SET / SETUP / COGWHEEL button on your Remote Control to Enter the STB Settings Menu

The STBs have two menu designs and this guide covers both versions.

Step 2. Select your Menu Design

Version 1 Menu Screen

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Click if this is your menu screen.

Version 2 Menu Screen


Click if this is your menu screen.

In both cases, please use the ARROW Keys in the center of your remote control to move around the menu screens and use the OK BUTTON when prompted to press OK / Verify / Confirm Options as and when you are prompted in the update process.

Step 3. Version 1 Software Update

If this is your menu screen, please follow the instructions.

Scroll down to ‘Software Update’.

Press ‘OK’.

Default method of HTTP Update is correct.

Use arrow buttons to highlight ‘Start Update’ and press ‘OK’.

Press ‘OK’ on ‘Verify’ button.

Press ‘OK’ on ‘Start Update’ button.

A Progress Bar will indicate that the file is being received. Do not press any other buttons or remove internet or power while the box is updating.

After the download process has completed – the STB will reboot itself in the usual way with the yellow scrolling bar to indicate loading and will operate as normal.

Step 3. Version 2 Software Update

If this is your menu screen, please follow the instructions.

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Scroll down the options in the settings menu and select the menu item that says SOFTWARE UPDATE.

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Now press OK on your remote control.

The update menu will show that the box is set to default to obtain updates via method = HTTP and show the update URL – DO NOT CHANGE ANYTHING.

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Press OK button to VERIFY your selection.

After the update file has been verified a software update screen will be displayed to show current version of software in the STB and the new version that is available to update.

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Now press F1 to start the update.

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A progress bar will be displayed, showing the update. Do not press any other keys or disconnect box until the process is complete.

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A Progress Bar will indicate that the file is being received. Do not press any other buttons or remove internet or power while the box is updating.

After the download process has completed – the STB will reboot itself in the usual way with the yellow scrolling bar to indicate loading and will operate as normal.

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