Software Upgrade is Required Due to Additional Account Information Services Being Added
How To Update Your STB Software/Firmware
Please note that we are making some changes to bring additional account information services to our customers. This requires you to update the software in your Set Top Box (STB)
We will be implementing the necessary changes in the very near future.
Please follow the relevant instructions below and update your Set Top Box software as follows, to avoid interruption to your TV Services.
Once the changes are made, if your STB has the wrong software in it you will see a “Warning Message” to explain that your STB needs updating.